Physical Accessibility

MBBA operates out of two home offices, one in Grand Rapids, the other in Burtchville Township. We hold no meetings in our home offices. When we are called to attend meetings, they are held in public facilities in nearby to locations or, when our travel budget permits or someone else covering the cost, in public or private meeting sites elsewhere.

Individual innkeepers or other third parties supply all the content for their whole-page listings on this website. We require only that they supply the number of rooms because the goal of our website is to direct visitors to member websites, whose owners are responsible for them.

Web Accessibility

We strive to provide services in a way that respects the dignity and independence of persons with disabilities. We have established policies and procedures to ensure we provide goods and services to all our customers in a manner consistent with this core value.

It is our policy to remove barriers to full access to our products and services whenever that is readily achievable, and to develop products and services with accessibility standards considered. We are committed to ensuring the accessibility of our websites to persons with disabilities. To achieve this goal, we have adopted the following guidelines:

  • Accessibility Guidelines – We have put in place processes to make accessibility and meeting the criteria known as the Web Content Accessibility Guidelines 2.0 AA, as recommended by the Web Accessibility Initiative of the World Wide Web Consortium, integral to our software development efforts, design specifications and product roadmaps. We will measure and track our progress to ensure we continually make improvements to address the evolving industry standards and to meet the accessibility needs of our customers and visitors to our websites.

Complaints and Responses

Questions or complaints regarding our website may be directed to the Q4 Launch Accessibility Officer by email at [email protected]. A member of our team will review the question or complaint and respond within forty-eight (48) hours. Our response will include actions we have taken, or will take, to resolve the issue. We may also refer to alternative assistive measures that may resolve or address the question or complaint.